Nordstrom

Since 1901, Nordstrom, Inc. has been a leading fashion retailer, offering its customers one of the most extensive selections of clothing, shoes, and accessories for men, women, and children.

Our team’s ideals aligned with the deeply instilled values of customer service that are engrained into the culture at Nordstrom. Together, our teams collaborated to produce a truly outstanding application.

Roles

UI Improvement

Checkout Cart

& Stronger Database for store

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The Challenge

Nordstrom needed to improve the design and architecture of their preexisting app to make it easier for their customers to know before they go. Customers could use the app to see if their clothing, shoe, size or color are available at the store nearest to them, then buy online and pick up in store to save time.

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Result

Nordstrom reimagined online shopping for it’s customers and the app instantly became a hit on Google Play and the App Store. The previous problems disappeared and the feedback from customers was overwhelmingly positive with increased ratings in both stores.